Discover how open source CRM software solutions by CYOP can increase sales,
improve productivity, and maximize marketing dollars.
For years, SugarCRM has been the top open source Customer Relationship Management (CRM) software on the market. However, it is well known in the Partner community that, for years, SgarCRM's focus has been on developing a commercial open source model where they could charge for the enhanced function, and their committment to free open source was somewhat lacking.
Well, one of the benefits of open source is that, when the community is large enough, they tend to take matters into their own hands and that's exactly what's happened with SuiteCRM.
Suite CRM launched in 2014 as a fork of SugarCRM. In fact, whenn SuiteCRM launched, under the covers it was the most current version of SugarCRM's Professional edition with numerous additional features not even found in the Professional version of SugarCRM. Best of all, SuiteCRM is 100% free open source software!
Because SuiteCRM is a fork of SugarCRM, an existing SugarCRM instance may be "upgraded" to SuiteCRM and all SugarCRM extensions will also work with SuiteCRM.
SuiteCRM is soon to be the leading commercial open source CRM application, delivering a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance.
CYOP employs a proven project management methodology that includes a detailed requirements analysis to effectively discern feature/function requirements before any development efforts begin which minimizes deployment time and necessary re-work.
The CYOP planning process includes development of a basic Functional Design, a Gap Analyis to determine custom development efforts, a Data Migration Strategy to ensure data from current systems can be effectively migrated to the new system, and a Systems Interface Design to describe any external systems that need to be integrated and how that will be accomplished.
CYOP's Project Implementation Roadmap combines a coordinated technical programming and development effort with sound project management to effectively bridge the gap between the client and the programmers to ensure business objectives, and not just a programming exercise, are achieved.
CYOP leverages free open source software to build for our clients a CRM application that is highly customized for thier business and that they OWN. Because the finished application is owned by the customer who has full access to the souce code, there is no vendor lock-in and the application can never be obsoleted since with a large community of open source programmers able to ensure ongoing development and support.
Additionally, a sound support process and infrastructure ensures personnel have a way to escalate any questions or issues and that any bugs are promptly addressed.
CYOP's services combine the best features of open source software with the best features of Software as a Service (SaaS), enabling organizations to effectively own, control, and further develop and modify as needed, their own CRM software application without the large expenses of hardware acquisition & maintenance, software licensing, data center facilities or an IT staff.
The CYOP team has extensive experience in enterprise computing and has successfully implemented dozens of CRM solutions resulting in increased revenues and growth for our clients.
By leveraging open source CRM software with CYOP planning, implementation and support services, even a smaller businesses can afford an enterprise-class CRM solution with no capital expenses, no hardware to maintain, no software license fees, and no need for on-site technical personnel. On-premises solutions are also available if desired.
Want more information on open source ERP? Here are some helpful resources: